Last Updated: 01/09/26

Shipping & Delivery Policy

McLay Perfumes currently delivers orders within India.

We aim to process and deliver your orders safely and efficiently through our shipping partners.

1. Shipping Partner

Orders may be shipped through Shiprocket and its associated delivery partners.

2. Delivery Area

We currently provide delivery services within India.

International shipping is not currently available.

3. Shipping Charges

Within Ranchi

Free delivery is available within Ranchi.

Outside Ranchi

For delivery locations outside Ranchi:

• Orders below ₹1,000: Standard shipping charge of ₹50
• Orders of ₹1,000 or above: Free shipping

Shipping charges, where applicable, will be displayed during the ordering/checkout process.

4. Delivery Time

Orders are generally expected to be delivered within approximately 7–10 days.

Delivery times are estimates and may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Transportation delays
• Operational issues
• Other circumstances beyond our reasonable control

5. Order Processing

Orders are processed after successful payment confirmation.

Customers should ensure that the shipping address and contact information provided during checkout are accurate.

6. Tracking

Once your order has been shipped, applicable tracking information may be provided to you.

You may use the tracking information to monitor the progress of your shipment.

7. Delayed Deliveries

If your order has not arrived within the estimated delivery period, please contact us:

Email: mclayperfumes@gmail.com
Phone: +91 6290344313

We will assist you in checking the status of your shipment.

8. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

McLay Perfumes may not be responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

9. Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact us within 3 days of delivery.

Please retain the original packaging and provide photographs and the required unboxing video for verification.

For complete details, please see our Return, Refund & Exchange Policy.

10. Delivery Charges for Returns

Where a return or exchange is approved because of a wrong, damaged or defective product, McLay Perfumes will bear the applicable return shipping cost.

11. Contact

For shipping-related questions:

McLay Perfumes
Email: mclayperfumes@gmail.com
Phone: +91 6290344313

You can also visit our Contact Us page.