Last Updated: 1/09/26

Privacy Policy

At McLay Perfumes, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how ALCHEMOIL PERFUMES AND COSMETICS MANUFACTURING (OPC) (“McLay Perfumes”, “we”, “us”, or “our”) collects, uses, and protects information when you visit or purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Name
• Billing and shipping address
• Phone number
• Email address
• Order and purchase details
• Payment-related information required to process your transaction
• Information you voluntarily provide when contacting us

We collect only information that is reasonably required to provide our products and services.

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Process payments
• Contact you regarding your order
• Respond to customer support requests
• Handle returns, refunds and exchanges
• Maintain records of transactions
• Improve our website and customer experience
• Comply with applicable legal requirements

3. Payment Information

Payments on our website are processed through Razorpay.

McLay Perfumes does not intentionally store your complete debit card, credit card, banking or other sensitive payment credentials on its own servers.

Payment information is processed through the applicable payment gateway and is subject to its own terms and privacy practices.

4. Shipping Information

To fulfil your orders, necessary customer information may be shared with our shipping and logistics partners, including Shiprocket and the applicable delivery partner.

This may include your:

• Name
• Phone number
• Delivery address
• Order details

Such information is shared only to the extent reasonably necessary to deliver your order.

5. Marketing Communications

McLay Perfumes does not currently collect customer information specifically for marketing through WhatsApp or SMS.

We may contact you when necessary regarding an order, payment, delivery, return, exchange, refund or customer-service matter.

6. Cookies

Our website may use cookies and similar technologies to ensure that the website functions properly, remember certain preferences, maintain shopping-cart functionality and improve the website experience.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable measures to protect the personal information we hold against unauthorized access, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party service providers for services such as:

• Payment processing
• Shipping and delivery
• Website functionality
• Analytics or technical services

These providers may process information according to their own applicable policies and terms.

9. Children’s Information

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

10. Your Privacy Questions

If you have any questions about this Privacy Policy or how your information is handled, you can contact us:

McLay Perfumes
Legal Business Name: ALCHEMOIL PERFUMES AND COSMETICS MANUFACTURING (OPC)
Email: mclayperfumes@gmail.com
Phone: +91 6290344313
Address: Floor No. 1, Building No./Flat No. 1, Ramzan Colony, Old Hazaribagh Road, Near Dr B Doja House, Kantatoli, Ranchi, Jharkhand – 834001, India.

For information about our terms of purchase, please see our Terms & Conditions.

For information about returns and refunds, please see our Return, Refund & Exchange Policy.

For information about delivery, please see our Shipping & Delivery Policy.